Data protection
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You can contact our data protection officer as follows:

COME ALONG
non-profit association for international youth, sports and cultural encounters mbH

Pützchens Chaussee 202
53229 Bonn

Phone: +49 228 97724-11
email: datenschutz@komm-mit.com

You are also welcome to send questions or comments about this privacy policy to them.

In order to use our website, it is generally not necessary for you to provide us with personal data, such as name or email address. However, we collect, process and store personal data in the following cases:

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A) Data collected automatically when you visit the website

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When you visit our website, your computer's browser automatically sends data and technical information to the server of our website. The following information is temporarily stored in a so-called log file until it is automatically deleted: IP address of your computer, name and URL of the retrieved file, access status/HTTP status code, your computer's browser.
We collect and use this information to enable the user to establish a smooth connection to our website, to continuously improve our website and for purposes of (network) security and stability.
The legal basis for temporary storage is Article 6 (1) (f) GDPR. Our legitimate interest results from the above purposes. Under no circumstances will this data be used to draw conclusions about you. This data is not stored together with other personal data.
We also use cookies when you visit our website. You can find more detailed information about this under section 4.

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B) Using our contact form

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If you have any questions, you can contact us using the form provided on the website. In addition to title, first and last name, a valid email address is required so that we know who sent the request and to be able to answer it. Further information can be provided voluntarily.

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Data processing for the purpose of contacting us is carried out in accordance with Article 6 (1) (a) GDPR on the basis of your voluntary consent.

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C) Sign up for our newsletters

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You can sign up for our newsletter on our website. To receive newsletters, it is sufficient to provide a valid e-mail address. Further information can be provided voluntarily. For your security, registration is carried out using the double opt-in procedure. This means that after you have submitted your email address, we will first send you an email to this address. Your newsletter subscription only becomes active when you click on the confirmation link contained in this email. This procedure prevents you from being registered against your will.

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The personal data you provide when you register is stored in the Salesforce Salescloud. In addition, your personal data is also transferred to the Salesforce Marketing Cloud to carry out personalized advertising measures via email, on our social media channels and using Google Ads on other websites you visit. The processing takes place until you withdraw your consent. The data is used exclusively by us. Your data will never be sold to third companies, persons or institutions.

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Data processing for the purpose of sending the newsletter is carried out in accordance with Article 6 (1) (a) GDPR and Section 7 (3) UWG on the basis of your voluntary consent. The consent can be withdrawn at any time with effect for the future. In every email you receive from us, there is a link provided for this purpose. Alternatively, you can send your withdrawal at any time by e-mail to datenschutz@komm-mit.com send. The revocation will result in your email address being deleted from the mailing list.

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D) Contacting us via LiveChat

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You have the option to contact us via the website via LiveChat. In addition to first and last names, a valid email address is required so that we know who sent the request and to be able to answer it. For our LiveChat, we use the service of LiveChat, Inc. (One International Place Suite 1400 Boston, MA 02110-2619 United States of America).

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When using the service, the following data is collected:

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• name
• email address
• Static IP address
• Time and date of chats
• Chat content data
• Uploaded files
• Land and geolocation

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We process the information you provide during the chat to process your request.
Data processing for the purpose of contacting us is carried out in accordance with Article 6 (1) (a) GDPR on the basis of your voluntary consent.

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E) Links to other websites and social media

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Some of our online services also have links to websites that are not operated by KOMM MIT. If you visit such websites, you should comply with the applicable data protection regulations and other information, as our privacy policy does not apply to them, but these pages are subject to the privacy policy of the respective third-party provider.

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Our online services may also include providers of other apps, programs, widgets, and plug-ins, such as the Facebook “Like” button. These providers may also be able to use automated methods to collect data about your usage. In this case, data is collected and used in accordance with the respective providers' own guidelines.

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F) Contact via WhatsApp

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It is possible for you to contact us via WhatsApp. WhatsApp Inc. is a Facebook Inc. company and is suspected of sharing user data with it to an extent prohibited. These may be able to contribute to Facebook's profile creation. If you are afraid of these concerns, it is not recommended to communicate with us via WhatsApp. It is of course possible to contact us by post, telephone or e-mail (info@komm-mit.com) in accordance with data protection regulations. Should you nevertheless contact us via WhatsApp, this constitutes a voluntary consent in accordance with Art. 6 (1) (a) GDPR. Through WhatsApp's data processing conditions, you can here inform.

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G) Using Salesforce

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Data that you provide to us via our website (e.g. in forms for bookings, newsletter registration, as part of a competition) is currently stored in the Salesforce Sales Cloud (salesforce.com Germany GmbH, Erika-Mann-Str. 31, 80636 Munich) on servers in Germany and France (or in the EU in general).

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We use Salesforce Marketing Cloud to send our newsletters, for automated mailings (e.g. welcome mailings) as well as for advertising campaigns on social networks and online advertising on other websites. To do this, the newsletter subscriber's data is transferred from the Salescloud to the Marketing Cloud. Salesforce Marketing Cloud data is stored and processed on Salesforce servers in the USA. With binding internal data protection regulations in accordance with Art. 46 para. 2 lit. b and Art. 47 EU GDPR (so-called binding corporate rules), Salesforce undertakes to comply with an appropriate level of data protection even when processing data outside the European Union. With the help of so-called web beacons and pixels, we receive information about users' click behavior via the Marketing Cloud. Interaction data is stored directly on the user in the Marketing Cloud so that we can send you targeted advertising via AdStudio, e.g. via social networks. If you do not want this, on the one hand, you have the option of displaying personalized advertising in your account settings on social networks. You can also use a different email address than the one for your social media accounts for newsletters or registration with us.

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The data in the Salesforce Salescloud and in the Salesforce Marketing Cloud is used exclusively by us. Under no circumstances will your data be sold to third companies, persons or institutions.
The processing of your data in Salesforce SalesCloud is based, where relevant, on our legitimate interest in using a CRM system in accordance with Article 6 (1) (f) GDPR, otherwise on your consent in accordance with Article 6 (1) (1) (a) GDPR.
The processing of your data in Salesforce MarketingCloud is based on your consent in accordance with Art. 6 (1) (a) EU GDPR.

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Anonymous session cookies are used on various occasions on our websites. Cookies are small text files that are stored locally in your browser's cache as part of your visit to our website until the session is ended (closing the browser). These cookies are used to make websites more user-friendly and to display them correctly in your browser.

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The cookies make it possible to recognize the Internet browser. By using these cookies, no personal data is stored nor is it linked to your personal user data.

Most browsers are set to automatically accept cookies. However, you can deactivate the storage of cookies or set your browser so that it notifies you as soon as cookies are sent.

Our websites use Google Analytics, a web analysis service from Google (for users within the EU: Google Ireland Limited, Gordon House Barrow St, Dublin 4, Ireland; otherwise: Google LLC 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter: Google). For this purpose, we have concluded an order processing agreement with Google. Google and, if applicable, US authorities can access the data stored by Google. Google Analytics uses cookies. The information generated by the cookies about your use of this website is transmitted to a Google server in the USA and stored there.

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We use the 'anonymizeIp' function (so-called IP masking). As a result of the activation of IP anonymization on this website, your IP address will be abbreviated by Google within member states of the European Union or in other states party to the Agreement on the European Economic Area. In exceptional cases, the full IP address is transmitted to a Google server in the USA and abbreviated there.

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On behalf of the operator of this website, Google will use this information to evaluate your use of the website and to compile reports on website activity. The reports provided by Google Analytics are used to analyze the performance of our website and the success of our marketing campaigns. The IP address transmitted by your browser as part of Google Analytics is not combined with other data from Google.

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You can prevent Google from collecting the data generated by the cookie and related to your use of the website (including the IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

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In addition, you can withdraw your consent at any time with effect for the future by going to the cookie settings and changing your selection there.

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The legal basis for processing your data is your consent in accordance with Article 6 (1) (a) GDPR.

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The data sent by us and linked to cookies is automatically deleted after 14 months. Data whose storage period has been reached is automatically deleted once a month.

You can find more information about Google Analytics terms of use and data protection at Google at https://marketingplatform.google.com/about/analytics/terms/de/ and https://policies.google.com/?hl=de.

Your data will only be passed on to third parties if this is necessary and legally permitted, if you have previously expressly agreed to a transfer or if we are legally obliged to do so.

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If you provide us with personal data as part of an express consent, this data will only be used for the purpose on which the consent is based and to which you have agreed in advance. You can withdraw your consent at any time with effect for the future.

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Your personal data will be processed and stored for as long and to the extent necessary for the purposes set out in this notice. Once these purposes have been fulfilled, the data is regularly deleted. Deletion will not take place if further processing is required for a limited period of time to comply with legal retention periods or for documentation and verification purposes within the framework of statute of limitations.

We attach great importance to the security of our data processing systems and website. That is why we use modern data storage and security techniques to optimally protect your data. Of course, our security measures are constantly being improved in line with technological developments.

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If you contact us by e-mail, we would like to point out that emails can be read or changed during transmission without authorization and unnoticed. We also use software to filter unsolicited emails (spam filters). This spam filter allows emails to be rejected if they are mistakenly identified as spam mail due to certain characteristics. If you would like to send us confidential information, we therefore recommend that you send it by post or fax.

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Insofar as our offer also contains links to external websites of third parties on whose content we have no influence but which we nevertheless make available for use as “third-party content”, we cannot assume any liability for this external content due to lack of influence. The respective provider or operator of the pages is always responsible for the content of the linked pages. The linked pages were checked for possible legal violations at the time of linking. Illegal content was not discernible at the time the link was created. However, permanent control of the content of the linked pages is not possible without concrete evidence of an infringement of law. If we become aware of legal violations, we will remove such links immediately.

You are entitled to request information about the personal data you have stored at any time (Art. 15 GDPR). You also have the right to request that incorrect data about you be corrected or incomplete data completed (Art. 16 GDPR).

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If the legal requirements are met, you also have the right to request the deletion or restriction of processing (blocking) of personal data (Articles 17 and 18 GDPR).

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In addition, under Article 21 GDPR, you have the right to object to data processing at any time for reasons arising from your particular situation, provided that this is done to protect our legitimate interests.

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To exercise your rights, you can contact us in writing, by fax or by e-mail. We would like to point out at this stage that we will process your personal data in accordance with Article 6 (1) (F) GDPR to process an application and for identification purposes.

In accordance with Article 77 GDPR, you also have the right to complain to a supervisory authority if you believe that the processing of your personal data is not lawful. This can be done, for example, with the supervisory authority responsible for us:

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State Commissioner for Data Protection and
Freedom of information in North Rhine-Westphalia
Cavalry road 2-4
40213 Dusseldorf

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Status of this data protection notice: July 2024

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